Turtle Wax headlight cleaner review – another crappy car wax type product from Turtlewax!

Turtle wax headlight lens restorer

I bought the Turtle Wax headlight lens restorer kit and it completely ruined my Dodge van's headlight lenses! Now I have to buy new ones at a cost of over $500! What a crappy product!


I went to Wal-Mart last week and noticed this new product from Turtle Wax for cleaning and restoring worn plastic headlights. It was in a green box and showed pictures of before and after treatment with their product. The pictures looked amazing so I figured I’d give it a shot on my Dodge van which had slightly cloudy looking headlight lenses.

When I got the Turtle Wax headlight lens restorer product home I opened it up and saw there was a bottle solution and some abrasive pads. I used the kit exactly as per the instructions that came with it. When I was done by headlight lenses were far worse than they were prior to this treatment.

My Dodge’s headlights were originally only slightly cloudy around the edges – it was nowhere near as bad as some of the other cars I’ve seen in the Wal-Mart parking lot! It was like the cloudiness condition had only just started, but after treating it with the turtle wax headlight cleaning kit they were all scratched up and very cloudy.

The headlight lenses are now so bad I don’t think it’s safe to drive at night with the headlights on. The light or the amount of light emitted through the headlight lenses is diminished greatly by at least 50%. This is terrible and, according to a friend of mine whom is a car detailer and works in a body shop, is not fixable.

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Now I have to replace my headlights (both of them) with new ones from the car dealer. Guess how much that’s going to cost? According to my local Dodge dealer were talking well over $500 for both of them and that’s just the parts and does not include their service techs installing them.

My friend that works at the body shop said he could have easily fixed my headlights prior to me using the Turtle Wax kit. But now that they’re all scratched up beyond repair he said the only option I have is to replace them. He said I can either get a new set at the car dealer which will be very expensive or I can try and find a set at a nearby salvage yard from a vehicle that might’ve been rear ended.

I took his advice and called eight different salvage yards and was not able to find a pair that would match my vehicle. So now I have to go out and buy two new headlight lenses all because I used this crappy Turtle Wax headlight cleaner and it ruined my headlight lenses. All I can say is if you see that green box at Wal-Mart do not pick it up.

This Turtle Wax headlight cleaning product is just as bad as their cheap car wax – they don’t do much to protect your car and can actually hurt it instead! Now I have to pay over $500 for a new pair of headlight lenses because their product completely ruined them!
Do not buy the Turtle Wax headlight restoration kit – it is pure crap and will ruin your headlight lenses like it did to mine!


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16 Responses to Turtle Wax headlight cleaner review – another crappy car wax type product from Turtlewax!

  1. Thomas P. on September 7, 2010 at 10:45 AM

    Yeah, the Turtle Wax kit scratched up my headlights too. I was able to buff them out somewhat with a electric buffer/polisher, but they will need to be replaced eventually. You get what you pay for. The kit was cheap and I bought it at Wal-mart. Go figure.

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  2. Turtle Wax, Inc on September 8, 2010 at 5:28 PM

    Dear Dissatisfied,

    First of all we are truly sorry for the problem you experienced with our headlight kit. Turtle Wax is a very reputable company and stands behind its products 100%. If your headlights are hazy and scratched after using our restoration kit, you did not spend enough time with pads #2,#3 and #4. Each sequential pad is designed to remove the polishing marks of the previously pad. Once pad #4 is used, it is necessary to follow with the Lens Clarifying Compound. If you are still not satisfied with the results, call us at 1-800-TurtleWax and request to speak to the technical experts. I’m sure they can help. As a point of information, The Turtle Wax Headlight Restorer is one of the highest selling products in this category and has many satisfied customers. We have a very high satisfaction rate and I’m sure we can get you back to as a satisfied customer.

    Regards,
    Turtle Wax, Inc.

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  3. Scott R. on September 10, 2010 at 10:09 PM

    This Turtle Wax headlight cleaner sucks. I called their “techs” at that 800 number to see if we could get this thing fixed. That didn’t work. They were polite and all, but what they said didn’t work at all. My headlights weren’t all that bad to begin with. Now I can barely see when I drive at night. Eventually I am going to just have to replace them. They are just too far gone now. This Turtle Wax kit just doesn’t work.

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  4. Turtle Wax, Inc on September 15, 2010 at 5:50 PM

    Scott R, Thomas P, and FarmerBoy27,

    Please email us at asktommy@turtlewax.com with your contact info and we will have our R&D contact you personally.

    Regards,
    Turtle Wax, Inc.

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  5. Robert on September 24, 2010 at 11:29 AM

    I bought this product and ended up returning it to Wal-Mart for a store credit because it didn’t work as indicated. They wouldn’t give me cash back because I had lost my receipt. If you bought it from Walmart you can always return it and get a store credit (or your money back if you have the receipt).

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  6. Bert on November 7, 2010 at 9:43 PM

    I bought the New Lite headlight restoration kit from mdwholesale and it worked wonders – my headlight lenses look as good as new and I am very happy! If you want a product that really works for your yellow and cloudy headlight lenses then you need to give them a try!

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  7. Larry on November 17, 2010 at 12:13 PM

    I went and took your advice Bert and bought the headlight cleaner kit from mdwholesale.com. It worked really good and was fast. I saved a bundle and my headlights look great – thanks!

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  8. Yolanda on December 4, 2010 at 8:17 PM

    I’ve recently purchased a 1998 Honda Accord, and the Turtle Wax Lens Restorer COMPLETELY saved my headlights. My car is in excellent physical condition, but the headlights looked as if they had been painted yellow and pulled through the mud – it was horrible driving at night, not to mention they made the overall appearance of the car less than stellar. Anyways, I got the Turtle Wax kit at WalMart for about $9 just last night, and I used it today. I am totally satisfied. I didn’t even need to use the buffering pads (the instructions say to use the clarifying compound cream and a terry cloth rag first, if that doesn’t work, then proceed to the buffing pads). Within 5 minutes, I could see my headlights completely clear up. All I did was wipe the cleaning compound on using firm, circular motions, then wipe it off with a dry rag. This stuff really works, and my headlights really do look like new.

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  9. Al on December 26, 2010 at 4:59 AM

    I’m sure this Turtle Wax headlight kit works…FOR OLD YELLOW headlights.
    These do damage to fairly new/well-conditioned headlights.
    I have the same problem too; now I’ve done irreversible scratching to something I just wanted to slightly fix. I had oxidation on the very edges of the light. At first I only did one headlight to test it; and it’s clear as day that the one I applied the rag to ruined it! (It’s sandpaper). I spent several hours trying to get rid of the scratches, and no matter what is done it remains. Obviously I’m not the only person who feels this way.

    The only other thing I haven’t tried is a buffer, but that will cost me extra $$$.
    I want my money back and compensation for a ruined headlight from using this Turtle Wax headlight cleaner product! I expect a call soon.

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  10. Bob B. in MD on April 19, 2011 at 12:03 PM

    I just used the Turtle Wax Headlight Lens Restorer and am amazed at how well it works. I was very skeptical about using it because my lenses on my 1999 Camrey were so yellow and fogged and I never expected it to do any good. With about five minutes or wiping the compound on the lenses, they are like new. I was ready to order new lenses but now I don’t need to. I can’t wait to drive at night to try them out. I highly recommend this product.

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